Emergency Systems Officer

• Join a world-class volunteer rescue service and contribute to saving lives on the NSW waterways!
• Collaborate closely with the Emergency Systems Manager on developing and implementing critical communication systems.
• Benefit from a permanent full-time position with opportunities for professional development.
• Attractive remuneration package plus access to a not-for-profit salary sacrifice scheme.

About the Organisation

Marine Rescue NSW (MRNSW) operates under the State Emergency and Rescue Management Act, with a vision of being a world-class volunteer rescue service. Our mission is to prevent injury and death on NSW waterways by providing marine search and rescue response, monitoring and responding to marine radio traffic and delivering safety education programs.

Equipped with a contemporary fleet of rescue vessels and backed by state-of-the-art technology and training, MRNSW stands as an industry leader in the southern hemisphere. With more than 3,500 active volunteer members across 46 geographic units, MRNSW is deeply embedded in local communities along the NSW coast and priority inland waterways.

Our staff team supports the Board of Directors, members, and units across operations & capability and corporate services, fostering a supportive and safe working environment for all.

For more information, visit our website: https://www.marinerescuensw.com.au/

About the Opportunity

Marine Rescue NSW is seeking a full-time Emergency Systems Officer based in Cronulla, NSW.

This role supports the Emergency Systems Manager in developing, implementing, and maintaining state-wide radio communications and emergency services management systems, working closely with the IT team and operational functional areas.

More specifically, your responsibilities include but are not limited to:

• Assisting in managing the Marine Rescue radio network and associated technology systems
• Supporting the ROIP network, including NBN services, Telstra MPLS, Public Safety Network, and private radio systems
• Coordinating and administering competitive procurement for suppliers and services related to MRNSW communications infrastructure
• Contributing towards managing budgets for IT and radio network projects and expenses
• Assisting in the maintenance and review of standard operating procedures related to MRNSW Communications and IT
• Identifying and developing emerging technologies and systems that support marine communications

About You

To qualify for this role, you must have demonstrated experience in implementing, supporting, and coordinating technology systems, including radio communications and IP network systems. Ideally, you will bring at least 3-4 years of technical experience in a relevant field, showcasing your ability to navigate complex systems and a demonstrated willingness to learn and adapt. A licence to operate VHF radio and a current and valid driver’s licence will also be essential.

This role is ideally suited for individuals from a radio or communications background, with a solid understanding of contemporary data networks and their integration with radio systems.

Additionally, the following skills and background will be highly valued:

• Familiarity with VHF/UHF radio systems, with relevant qualifications
• Practical experience in the maritime or emergency services sector
• Understanding of the radio communications regulatory environment in Australia
• Understanding of the telecommunications regulatory environment in Australia
• Network experience on IP systems (NBN services, MPLS, LTE, and private microwave)

As our ideal candidate, you will possess strong interpersonal and communication skills, capable of engaging effectively, with internal and external stakeholders. You will be a team-oriented problem solver, eager to learn and develop new skills. Your commitment to high standards of customer service and willingness to perform a wide range of tasks will make you succeed in this role, as well as your adaptability and resilience that will make you a perfect culture fit.

This is a role for someone ready to be at the forefront of integrating old-school radio communications with cutting-edge network technology. We are looking for a robust communicator who is self-driven, ready to learn from the Emergency Systems Manager, and potentially take over their responsibilities in the future. You should have a thirst for knowledge, be ready to tackle a variety of technical challenges and excel in a dynamic and evolving environment.

About the Benefits

Marine Rescue NSW is made up of personnel who are motivated to give their time, energy and service to their communities. The importance of the role sees a competitive salary plus super (negotiable based on skills and experience), and a host of great benefits including:

• A not-for-profit salary sacrifice package of up to $16,600 to maximise your take-home pay
• Learning opportunities to further your professional development
• A vibrant social culture enriched by occasional team events, enhancing morale and teamwork
• Access to a company vehicle and paid travel expenses, facilitating your operational duties
• Clear pathways for career progression, including opportunities to advance into managerial roles within the organisation

In addition, you will enjoy coming to work every day in arguably one of the best office locations in all of Sydney – with waterside views, ample free parking and only a short distance to the Cronulla Train Station. 

Join our dedicated team and work in an environment that is both challenging and rewarding, with opportunities for personal and professional growth.

Ready to Apply?

This is a fantastic opportunity for the right person to step into a pivotal position with an important emergency service organisation –  APPLY NOW!