Terms and conditions
We thank you for deciding to donate to Volunteer Marine Rescue NSW. As your donation is being made online without our assistance/involvement we ask that you complete your details and the amount of your donation carefully as it involves a substantial amount of administrative time to deal with and rectify any errors.
Errors in Amount Pledged
Should an error be made in the amount of any donation, the donor has 60 days in which to notify Volunteer Marine Rescue NSW of the error. All requests for refunds must be made in writing and directed by email to [email protected] or by post to Volunteer Marine Rescue NSW, PO Box 579, Cronulla NSW 2230. The request should have the details of the initial donation including the date, amount, name of the donor, the tax receipt number and the nature of the error.
Any tax receipt issued for the incorrect amount immediately becomes void and invalid, and a new tax receipt will be issued for the amount of the corrected donation.
Change of Heart on Donation
Please note: refunds of the amount pledged to be donated will not automatically be made simply because you have changed your mind. It is for this reason that we ask that you make your choice to donate carefully. Volunteer Marine Rescue NSW is under no obligation to give a refund if an error has been made on your part, but will endeavour to ensure that any genuine errors (such as to the amount donated) are rectified.
Volunteer Marine Rescue NSW , which is a non profit organisation, reserves the right to deduct any bank or transaction charges for any refund processed onto the donor. Should an error be detected and a request for refund be made after 60 days have expired, Volunteer Marine Rescue NSW regrets that it is unable to refund any monies.
Errors by Us
Of course, should an error be made by Volunteer Marine Rescue NSW or its financial institution(s), full refunds will be made immediately upon notification of the error and all costs borne by Volunteer Marine Rescue NSW .
Whenever you use our website, or any other website, the computer on which the web pages are stored (the Web server) needs to know the network address of your computer so that it can send the requested web pages to your Internet browser. The unique network address of your computer is called its “IP address,” and is sent automatically each time you access any Internet site. From a computer’s IP address, it is possible to determine the general geographic location of that computer, but otherwise it is anonymous.
When purchasing from Volunteer Marine Rescue NSW your financial details are passed through a secure server using the latest 128-bit SSL (secure sockets layer) encryption technology. 128-bit SSL encryption is the current industry standard.
If you have any questions regarding our security policy, please contact our Finance department on [email protected].